Before deposit
If no deposit has been paid, an inquiry can be changed or closed without a website cancellation fee.
Cancellation
Cancellation and Refund Policy
Exact cancellation windows and refund rules depend on the confirmed itinerary, suppliers, and written quotation.
After deposit
Refund eligibility depends on the written deposit rule, cancellation time, and any non-refundable supplier costs.
Third-party costs
Tickets, vehicles, hotels, special reservations, and supplier fees may have their own cancellation rules.
Force majeure
Weather, traffic, attraction closure, policy changes, health events, or other force majeure may require adjustment or cancellation based on actual conditions.